Hospitality anyone ...

Workers within the tourism and hospitality industry yesterday benefited from the first in a series of training sessions aimed at improving the quality of service delivered to patrons. If my memory serves me correctly didn't the hospitality crew have a cuss out a few days ago with another tourism group...... interesting.The Tourism and Hospitality Association of Guyana (THAG) has introduced another initiative to ensure high quality service, by launching a monthly training programme, the first of which was hosted by the executives of Le Meridien Pegasus. Executives of the hotel conducted training on hospitality, guest service, cultural diversity and ‘ owning’ the tourism product. As far as i am concerned, job satisfaction will always be low due to meager salaries and when they do manage to train professional and courteous staff, Worker turn over rises... Why you ask, well their asses will migrate to get better paying jobs else where. Oh well, Guyana will always manage to have sour face waiters/waitresses, maids, receptionists and hotel employees.. It has to all start with Job satisfaction, which only comes when job benefits and good salaries are in the package !!! And we know that ain't happening any time soon.